June 19, 2012
Suck it T-Mobile.
To whom it may concern, you suck beyond a reasonable doubt. How dare you not provide decent service in my home, or on my drive to/from work?
Your logical solution is for me to extend my service (another 2 years) with said "crap" service by purchasing a signal booster. (which will only help in my house, but leaves me service-less on the road) Or, to suggest I utilize my phone via wi-fi. Thank you, oh so ever kindly for being so generous with your solutions. Really. Please do not trouble yourselves on my account. I mean, it's only been crappy service for 8 months and we only have 16 months left in our contract, so I don't see the need for you to go out of your way to please me...your customer. Instead, I will continue to pay $271 per month and pay Cox Communications an additional $300 per month, so we can have the wi-fi service needed to operate the phones we purchased from T-Mobile. And if I get stuck on the side of the road in a 10-mile dead zone area, that's okay, I am sure I will understand.
And to the Customer Care Manager who didn't like my tone, or my random burst of profanity.... Waa! When I have to declare where Interestate 40 is over and over again, because I'm not able to provide you a physical address, I'm gonna get upset. Seriously!?!? It's an INTERSTATE. A ROAD THAT RUNS EAST/WEST THROUGH THE ENTIRE UNITED STATES OF AMERICA. THERE IS NO ADDRESS!!!! agh!
Now you want me to call again in 72 hours and check on that "service" order? Okay. I will and I will continue to pay you $271 per month, because I love you oh so much and the service you provide so well. Not. I will pay you for the next 16 months, or until you ever so kindly let me out of my contract, which I hope happens soon. (Crossing fingers)